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Contact APS

To contact Adult Protective Services you can:

Human Services Call Center

You can call 1-844-697-3505 to reach the OCFS Human Services Call Center Helpline for the Bureau of Adult Services.

Call center staff can answer basic questions and provide contact information about the Family Type Homes for Adults program and the Adult Protective Services program. They can also take messages to be sent to the local district.

The phone lines are open Monday through Friday (excluding holidays) from 8:30am to 5:00pm.

Local APS Intake Phone Numbers

Albany
518-447-7177
Allegany
585-268-9622
Broome
607-778-2635
Cattaraugus
716-373-8070
Cayuga
315-253-1377 or 315-253-1695
Chautauqua
716-753-4447
Chemung
607-737-5487
Chenango
607-337-1590
Clinton
518-565-3363
Columbia
518-828-9411
Cortland
607-753-5265
Delaware
607-832-5314
Dutchess
845-486-3300
Erie
716-858-6877
Essex
518-873-3553 or 518-873-3552
Franklin
518-481-1854
Fulton
518-736-5718
Genesee
585-344-2580
Green
518-719-3700
Hamilton
518-648-6131
Herkimer
315-867-1231
Jefferson
315-785-3210
Lewis
315-376-5400 or 315-376-5100
Livingston
585-243-7300
Madison
315-366-2548
Monroe
585-753-6532
Montgomery
518-853-8275
Nassau
516-227-8395
New York City
212-630-1853 ( APSrefer@hra.nyc.gov )
Niagara
716-278-8621
Oneida
315-798-5968
Onondaga
315-435-2815
Ontario
585-396-4111
Orange
845-291-2800, option #2
Orleans
585-589-7000
Oswego
315-963-5339
Otsego
607-547-1700
Putnam
845-808-1500, ext. 45293
Rensselaer
518-266-7900 or 518-833-6183
Rockland
845-364-3571
St. Lawrence
315-379-2148
St. Regis Mohawk
518-358-9659
Saratoga
518-884-4211
Schenectady
518-344-2830 or 518-382-0383
Schoharie
518-295-8356
Schuyler
607-535-8338
Seneca
315-539-1850 or 800-688-7188, ext. 1850
Steuben
-607-664-2000
Suffolk
631-854-3232
Sullivan
845-513-2390
Tioga
607-687-8550
Tompkins
607-274-5323
Ulster
845-334-5125
Warren
518-761-6326
Washington
518-746-2578
Wayne
315-946-4881 option #2
Westchester
914-995-2259
Wyoming
585-786-8900
Yates
315-531-3417, ext. 2